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The Westin Palace, Madrid was built 1912 at the request of King Alfonso XIII, in the center of the "Art Triangle" only steps away from some of the world's best museums like the Prado, Reina Sofia and the Thyssen-Bornemisza Foundation. For 100 years the award winning hotel has not only been a leader in Madrid, but in the entire hospitality industry - and the Westin brand, renown for its innovative products and services like Heavenly Beds, SuperfoodsRx or Westin Workout, is a perfect match for this historic landmark hotel, residence of some of the worlds most famous artists, writers, politicians and royalties meeting under the famous stained glass dome "La Cupula" and where history was written on more than one occasion. The team provides personal and instinctive service, and takes great pride in their hotel and its history, combined with the beautiful city of Madrid, its blue skies and sunshine, its feeling for art, culture, gastronomy, shopping and entertainment - ensures every guest departs feeling better than on arrival, and with one only thought in mind: Coming back!  


Hotel Information

Hotel Amenities


Accommodation Categories and Descriptions

Food and Beverage Outlets

Miscellaneous Information

Local Attractions



  • Air Conditioning (public areas)

  • Ballrooms (15) ($)

  • Banquet Rooms (15) ($)

  • Bar (1)

  • Barber Shop ($)

  • Beauty Salon ($)

  • Breakfast Room

  • Business Center

  • Business Services

  • Car Rental Desk ($)

  • Concierge

  • Conference Rooms (15) ($)

  • Currency Exchange

  • Doctor (on call) ($)

  • Dry Cleaning Services ($)

  • Elevators (4)

  • Fitness Center

  • Fitness Room

  • Floors (7)

  • Front Desk (24-hour)

  • Hospitality Desk

  • Internet Access (high speed, wireless) ($)

  • Laundry Service ($)

  • Massage Services ($)

  • Meeting Rooms (15) ($)

  • Multilingual Staff

  • Parking ($)

  • Parking (nearby) ($)

  • Parking (valet) ($)

  • Physically Challenged Accommodations (6)

  • Physically Challenged Facilities

  • Porters

  • Restaurants (2)

  • Rooms (467)

  • Sauna

  • Secretarial Services ($)

  • Security

  • Security (24-hour)

  • Shoe Shine

  • Solarium

  • Suites (50)

  • Taxi Stand ($)

  • Turndown Service

  • Wedding Coordinator ($)



Alternative Lifestyles (Gay/Lesbian), Wedding and Business.  



Arrival/Departure Time:  

• Check-in-time: 2:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 11 years old.  

Maximum Occupancy:  

Deluxe - 3 adults or 2 adults and 1 child.  

• Premium Room - 3 adults or 2 adults and 1 child.  

• Executive Room - 3 adults or 2 adults and 1 child.  

• Premium View - 3 adults or 2 adults and 1 child.  

• Junior Suite - 4 adults or 2 adults and 2 child.  


Deluxe Room, A marble entry foyer leads into the Deluxe Rooms, which are elegantly furnished in a traditional style.  

• The signature Heavenly Bed with its seven blissful layers of deluxe bedding lies beside a spacious desk, cocktail table, armchair, and reading lamp. The well-connected traveler will enjoy High Speed Internet Access ($), an Internet and keyboard TV system with Movies On Demand, as well as a dual line speakerphone. Room size is 312 square feet/29 square meters.  

• Number of accommodations: 1 Bedding: 1 queen bed or 2 twin beds.  


Premium Room(*), Decorated in the classic palace hotel-style, these spacious rooms are a perfect combination of old world luxury and modern convenience. They benefit from their position as exterior facing, whilst special attention has been paid to soundproofing, with double glazed exterior windows and heavily lined curtains. Amenities include the signature Heavenly Bed, with its seven blissful layers of deluxe bedding, along with a spacious desk, cocktail table, armchair, and reading lamp. Room size is 312 square feet.  

• Bedding: 1 queen bed or 2 twin beds.  


Executive Room(*), These spacious guest rooms offer unparalleled luxury in the Belle Epoque style. Services include High Speed Internet Access and complimentary Movies On Demand. Guests will appreciate the signature Heavenly Bed, with its seven blissful layers of deluxe bedding, along with the spacious desk, cocktail table, armchair, and reading lamp. Room size is 312 square feet/29 square meters.  

• Bedding: 1 king bed or 2 double beds.  


Premium View Room, Sporting energizing views of Madrid, with the iconic Neptune Fountain and Prado Museum as the alluring focal point, the light and airy 29 square meter Premium View Rooms offer a perfect setting to recharge both mind and body. Relax and unwind in an atmosphere of Old World glamour created by a combination of warm colors, mahogany furniture, rich fabrics and classic decorative touches such as crown moldings. Those needing to catch up with the office will appreciate the full size, leather-topped desk, high speed internet connection ($) and cordless phone. When it's time to disconnect, guests can quietly recharge in the comfortable armchair with a beverage from the in room refreshment center. Enticing entertainment options include 68 television channels in 11 languages, pay-to-view movies and access to guest services. In room climate control allows you to regulate the ambient temperature in accordance with your personal preferences year round. The centerpiece of each Premium Room is the hotel's signature Westin Heavenly Bed. This soothing oasis of comfort and style combines a pillow-topped mattress, crisp 250 thread count, 100% cotton sheets, with a down duvet and selection of plump feather and foam pillows to ensure you awake totally revived and revitalized. Elegant ceramic bedside lamps provide soft illumination for those who enjoy a book before bed. For pre-slumber pampering or an invigorating morning ritual, the marble bathroom has a deep soaking tub, which incorporates a Westin Heavenly Shower, twin vanities and a selection of refreshing Westin bath and beauty products.  


Junior Suite, Room size is 538-646 square feet/50-60 square meters. Experience rejuvenating refinement in Junior Suites, where a marble entry hall leads you to the lounge. Throughout the suite, soothing neutral tones underscore energizing pops of color and classic wood furnishings, while elegant plaster accents and wall coverings showcase the ambiance of the historic hotel. Relax and soak up the rich atmosphere on the sofa or armchair-or enjoy a Movie On Demand on the flat screen television. Select suites feature a television in both the bedroom and the lounge.  

In the separate bedroom, choose between either a king or queen bed-or opt for two twin beds. Each is a signature Westin Heavenly Bed featuring delectable layers of crisp cotton linens, sumptuous down duvets and an inviting collection of plush pillows.  

In the large bathroom, a marble floor houses a bathtub and, in select suites, a separate shower. Exclusive bath amenities and plush bathrobes add to the nourishing scene.  


All accommodations include: shower, data port, , hairdryer, smoke detector, heating, soundproof, housekeeping, sprinkler system, internet access (high speed, wireless), , iron, turndown service, ironing board, voicemail, maid service, wake-up calls, air conditioning, mini-bar, alarm clock, movies (in accommodation): ($), bathrobe, non-smoking accommodations (available on request), bathtub, radio, bedding (premium), rollaway bed (on request), blackout drapes, room service (24-hour), crib (on request), safe (in accommodation), desk, accommodations (for physically challenged guests): (6), accommodations (smoking, by request): (21) and telephones: (2).  


Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  



1912 Museo Bar, The bar has a classic style and welcoming atmosphere that makes it the perfect spot to enjoy some of the most famous cocktails in the city, prepared by the famed 1912 Museo Bar Barmen.  

General Opening Hours: 11:00am to 2:00am  

Dress Code: Casual Elegant.  


Starbucks Coffee Shop, Coffee Shop.  


Vips (coffee And Gift Shop), combines all the attributes of a convenience store with an informal dining restaurant, book store and gift shop. Offering everything you need in one convenient venue.  


Green Tea Sushi Bar, Green Tea Sushi Bars dcor blends antique Asian furniture with vintage Spanish elements to create a cozy, relaxing atmosphere. Tapas and Japanese live cooking are complemented by cocktails and mocktails.  

Cuisine: Japanese.  

General Opening Hours: 1:00pm-2:00am  


La Rotonda Restaurant, named for the stained glass dome that is the hotels visual signature, offers the SuperFoodsRx breakfast buffet, lunch buffet, and an a la carte menu for lunch and dinner. The Sunday Opera & Brunch are a city favorite.  

Cuisine: International, Regional.  

General Opening Hours: 7:00am-11:30pm  

Dress Code: Casual Chic.  


The Asia Gallery, A compliment to our gastronomic offerings, the Asia Gallery offers the best of Cantonese cuisine in a classical, luxurious environment.  

Cuisine: Cantonese.  

Lunch Hours: 1:30pm-4:30pm; Dinner Hours: 8:30pm-12:00am  

Dress Code: Casual Elegant.  




• Rates are inclusive of buffet breakfast, service charge, and local sales tax. Breakfast is in the Restaurant "La Rotunda."  

• Passengers are responsible for porterage fees that are paid at the hotel upon checkout.  

• Parking is not included and will be charged to clients directly upon usage.  

• Passengers are responsible for paying the Madrid city tax, which will be added to the guests final bill and will be payable to the hotel upon check-out. The tax is charged per person, per day.  



Tourist Attractions Nearby:  

• El Prado Museum: 0.5 kilometers(0 miles)  

• Royal Palace: 3 kilometers(2 miles)  

• Reina Sofia Museum: 1 kilometer(1 mile)  

• Thyssen Museum: 0.1 kilometers(0 miles)  


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